Treat every agent like a new employee
Most AI horror stories aren't AI failures. They're architecture failures. Too much freedom, not enough rules, zero expectation setting.
When I onboard a person, I tell them what they do, when they do it, how they do it, when they clock in, when they clock out, and what's off limits. I do the exact same thing with every agent I build.
Each of my 14 agents has a defined trigger, a defined action, a defined output, and a hard boundary around what it will not touch. That's the reason my server is still standing.
Write ultra-specific prompts or expect ultra-generic results
AI has access to every data point on the internet. If you give it 5% of what you actually want, it fills in the other 95% from whatever it feels like.
I use Claude for most of my builds. If I tell Claude "build me a dashboard," I get 100 questions back or a random code dump for my server. If I tell it the exact stack, the exact layout, whether I want a live feed, what language, what the data source is, and what a good and bad output looks like — I get something usable.
Specificity isn't a nice-to-have. It's the whole job.
Bad: "Build me a dashboard for closed-loop attribution." Good: "Build a dashboard in [stack]. Pull from [source]. Live feed: yes. Show [metrics]. Good output looks like X. Bad output looks like Y."
Build a knowledge base big enough to answer for you
Every agent I run has its own knowledge base. That's what stops it from guessing.
My communication agent is named Veronica. Her knowledge base is 144 pages in Google Docs. It covers the offer, the pricing, how the dashboard works, what a user needs to do to make the offer work for them, and every edge case I could think of.
Another agent, April, runs on around 111 pages. That's why she doesn't hallucinate. When a user asks a question, she has the actual answer to pull from — not the internet's best guess.
Split the work across multiple agents instead of one super-agent
People assume one agent can handle a big task end-to-end. It can't — not reliably, not cheaply.
I broke my system into 14 agents because each one does something different: research, logging, auditing, connecting to external tools, communicating with the user, generating the demo. Piling all that onto one agent burns tokens, strains the model, and creates one giant point of failure.
Smaller scopes mean cleaner prompts, cheaper runs, and easier debugging when something drifts.
Mix deterministic steps with LLM calls on purpose
Not every step needs a language model. Some steps need to happen the exact same way every single time.
Think of a conveyor belt. The belt is deterministic — it moves the same packages the same direction every run. The sorter at the end reads the label and routes the package. Same overall flow, small variation at the decision point.
My deterministic agents handle the repeatable mechanics. My LLM-call agents handle the parts that need judgment. Keeping those two roles separate keeps costs down and outputs predictable.
Add checkpoint agents that can say "no"
Two of my 14 agents don't produce output for the user at all. Their only job is to verify what the previous agent passed through.
If the input from earlier in the chain is incomplete or off, the checkpoint agent halts the pass. Nothing bad gets to the next step. Nothing bad reaches the user.
This is the single feature that has saved me the most. Without checkpoints, one weak input at step three becomes a broken deliverable at step fourteen.
Checkpoint rule: If required_fields missing OR confidence < threshold → halt + notify. Do not pass.
Log everything, notify on everything, review nothing manually
Every agent logs its action. Every completed task fires a notification. Every pass between agents is recorded.
I'm not sitting there watching agents work. I glance at the notifications and the log stream and I know instantly whether the system is healthy. If something breaks, I can trace it to the exact agent, the exact step, and the exact rule that failed.
The system has run reliably for three months. The only failures I've had came from me forgetting to write a rule — not from the AI going rogue.